The Car Store service sucks.

Jessica Wilkerson bought a Nissan Pathfinder from a place in Salisbury, MD recently. I know, because I got the email from her salesman.

And, to judge from Kenny's non-answer to Jessica's post-purchase qualms, service at Kenny's place sucks ass.

Kenny S <[REDACTED]@thecarstore.motosnap.com>	Sep 27 (4 days ago)
to me

Dear Jessica,
It has been my pleasure to assist you in purchasing yourNissan Pathfinder. If there is anything that would keep you from rating my service to you as excellent, please contact me right away and give me further opportunity to provide you with the best service possible.
Referrals from clients are not something you can buy; they must be earned. I want you to be 100% confident in referring me to friends, family, neighbors, and co-workers.
Please don't hesitate to contact me with any questions!
Always at your service,


Kenny S 
The Car Store
2520 N. Salisbury Blvd
Salisbury, MD 21801  
http://www.thecarstoreonline.com/

James Wilkerson <jwilkerson@gmail.com>	Sep 27 (4 days ago)
to Kenny

Hi Kenny!

I enjoyed working with you, too. Although, now that I've been driving the car a while there are a couple of weird things I didn't notice before. 

- Jessica.

Ellen has a great sense of humor

See, being a complete douche to a total stranger in a total of 47 emails doesn't have to end badly!

me
Ellen, on a scale of 1-10, where would you place your sense of humor? 

(I'm hoping for a 12!)

Thanks for a great time. Have a good weekend, and tell your bosses you deserve a raise!

- James W. 

http://howmanywilkersons.blogspot.com/

Ellen	3:55 PM (1 hour ago)
to me

Well honestly you had me going for a while, I didnt really know how to be nice anymore! Your pretty funny!

Ellen

Ellen gives up.

Or maybe I'm giving up. Ellen hasn't responded in about 15 minutes, and I just can't keep torturing what has to be the best rental agent in the world.
God bless you, Ellen. Tell your bosses you deserve a raise!

James Wilkerson <jwilkerson@gmail.com>	3:32 PM (13 minutes ago)
to Ellen

Ellen, on a scale of 1-10, where would you place your sense of humor? 

(I'm hoping for a 12!)

Thanks for a great time. Have a good weekend, and tell your bosses you deserve a raise!

- James W. 

http://howmanywilkersons.blogspot.com/

No bidet, no way!

A sudden, dramatic silence from Ellen. Will she negotiate? Or is this the end?

James Wilkerson <jwilkerson@gmail.com>	3:18 PM (0 minutes ago)
to Ellen

Well, dang! I'm afraid this is a deal-breaker. I just can't imagine living without a bidet!

Are you sure there's no way we can work this out?

Thanks!

Ellen has some crazy rules...

I'm not sure I can live in a complex that's this picky about bidet refuse disposal!

Ellen	3:07 PM (7 minutes ago)
to me

We couldnt have you intall it even if you paid for the entire thing.

Ellen

James Wilkerson <jwilkerson@gmail.com>	3:08 PM (8 minutes ago)
to Ellen

Wait, I thought you said we could?

I'm confused! I guess I can go with the portable option. Are the units really close together? Do you think the neighbors would be bothered by the hose?

Thanks!

Ellen	3:09 PM (6 minutes ago)
to me

Honeslty you wouldnt be allowed to feed a hose through the window.

Ellen

James Wilkerson <jwilkerson@gmail.com>	3:10 PM (6 minutes ago)
to Ellen

Is there a basement? Maybe there's a drain down there!

Thanks!

Ellen	3:15 PM (1 minute ago)
to me

There are no basements in the apartments they are all one level.

Ellen 

I'm the devil.

Things are wrapping up with Ellen. Will post soon.
This is the worst thing I've ever done in my life. If I still have a soul after this, I'll be surprised.

Ellen continues to be nice about the bidet...

The back-and-forth between rental agent Ellen continues today. Negotiations are focusing on the whole bidet situation, which was starting to look like a deal-breaker.

James Wilkerson <jwilkerson@gmail.com>	1:28 PM (1 hour ago)
to Ellen

Hi Ellen!

It looks like it's going to be Tuesday b/f i can come out, is that ok?

Thanks!

Ellen	2:31 PM (29 minutes ago)
to me

Yes anytime thats good for you, See you Tuesday!

Ellen

James Wilkerson <jwilkerson@gmail.com>	2:43 PM (18 minutes ago)
to Ellen

Great. How late will you be there?

Also, I'm sorry to keep bothering you with this, but this whole bidet thing is bothering me. 

When I lived in Europe I fell in love with them.I can't imagine being without one!

 If I were to purchase one, would that be ok? Could your guys install it?

Thanks!

Ellen	2:48 PM (13 minutes ago)
to me

And I do apologize but we cant have anyone install that because its not a reasonable accomidation. I will be here until 7pm on tuesday.

Ellen

James Wilkerson <jwilkerson@gmail.com>	2:59 PM (3 minutes ago)
to Ellen

That's a bummer.

If I paid to have it installed would that be ok?

Do they actually check? I guess I could have it installed, then when I moved I could put the old toilet back.

Thanks

Ellen	3:01 PM (1 minute ago)
to me

Honeslty even if you paid for it we really cant do that. Let me know if you have anymore questions!

Ellen